Ordering a certificate of trade name availability

The user has the option to proceed with the order of a certificate of trade name availability. This service is recommended before proceeding with registration or modification of the trade name of a registered entity and allows the user to ensure that the chosen trade name is available.
This certificate attests to the availability or non-availability of the requested trade name(s) in relation to the trade names of entities already registered with the RCS.

The service relating to the ordering of a certificate of trade name availability can be accessed both by authentication by anonymous connection and by authentication by certificate.

Step 1: Enter the trade name

By selecting this service, the user is taken to the page where they can enter the exact trade name(s) for which they wish to check availability with the RCS.

Within the field Enter the desired trade name, the user has to enter the trade name to be verified. The user can check the availability of one or more trade names by clicking on the button Add a trade name. To delete an added trade name, the user simply has to click on the Trash button.

Depending on the trade name(s) entered by the user, the amount of the order is displayed in the Cost of the order (excl. VAT) field at the top right of the page. The View price list link informs the user of the current prices for the type of service selected. The user can cancel their order by clicking on the option Cancel the order.

After entering the information requested, the user has to click on the Next step button. On the next page, the user is redirected to the authentication screen where they are asked to select the desired authentication method.

To order a certificate of trade name availability, an authentication by anonymous connection is sufficient.

4 authentication methods are proposed:

• Authentication by anonymous connection
• Authentication by LuxTrust certificate
• Authentication via the GouvID application
• Authentication by eIDAS electronic certificate

Once the user has made their choice, they are invited to follow the instructions on the page to log on to the LBR website.

Step 2: Configuration of documents

Once the connection to the LBR website has been finalised, the user accesses the page enabling him to configure the certificate of trade name availability.

At this stage, the user has to indicate their choices regarding the configuration of the certificate. The user can cancel their order by clicking on the option Cancel the order.

The certificate of trade name availability can be issued in electronic format and/or on secure paper.

The user has the following options:

• Select the language of the document
  This section allows the user to choose the language of the certificate by checking one of the available boxes.
  The French box is selected by default because currently only the French version of the document can be issued by the RCS.
  
  
• Selection of the format(s) and options of the documents
  This section allows the user to choose between the two available document formats by checking the corresponding boxes.
  • In electronic format means that the certificate of availability is issued with an automatic qualified electronic signature, guaranteeing the authenticity and integrity of the certificate.
    
    
  • Secured paper format with handwritten signature means that the certificate of availability is issued and signed manually, including the surname and first name of the agent who signed it, on behalf of the administrator of the RCS.

If only the order in electronic format is selected, the user has to confirm their choice by clicking on the Next step button.

If the order on secure paper format is also selected, the user has to confirm their choice by clicking on the Continue button. By clicking on the Continue button, the user is redirected to the page where they can enter the delivery information for the postal dispatch of the certificate of availability on secure paper format. The user can cancel their order by clicking on the option Cancel the order.

Once the required information has been entered, the user is invited to click on the Next step button. On the next page (Step 3: Verifying the order), the user is redirected to the page for the verification of the order.

Step 3: Verifying the order

On the next page, the user is redirected to the page for the verification of the order. The user can cancel their order by clicking on the option Cancel the order.

The user finalises their order by clicking on the Add to cart button.

After confirming the order by clicking on the Add to cart button, the user is taken to the Details of their cart, which presents a summary of the order.

The user can delete an order from their cart by clicking on the Trash icon.

In order to confirm the order, the user has to click on the button Confirm order. By this action, the user indicates their willingness to proceed with the payment of all the requests in the cart. All the requests constitute an order. Payment is made by means of the secured electronic payment platform Saferpay from SIX Card Solutions.

After clicking on the Confirm order button, the user is redirected to the next screen Option to save a credit card, offering the possibility of saving a credit card for future payments. The user has to choose whether or not they wish to register their payment method.
Please note: The functionality of recording credit card data mandatorily requires an authentication by certificate of the user. An authentication by anonymous connection does not allow the use of this functionality.

To do this, the user has to indicate their choice by checking either:

• The Yes box indicating their wish to register their payment method.
• The No box indicating their wish not to register their payment method.

To confirm their choice, the user is invited to click on the button Next step. After clicking Next step, an information pop-up about the payment process will appear on the page. 

To continue the payment procedure, click on the button Yes. The user is redirected to the secured payment platform Saferpay. The user simply has to follow the instructions on the page to finalise the payment process. To cancel the payment procedure, click on the No button.

Once the payment process has been finalised and provided that the payment is accepted, the user is then redirected to the Confirmed order form page.

The user can print their confirmed order form in PDF format by clicking on the Print the order button.

In the case of an order for a certificate of availability in electronic format:

• With an Authentication by Anonymous Connection, the certificate of availability will be made available in a temporary space, which will be communicated to the user by email to the address that has been listed when the order was placed.
  
  
• With Authentication by Certificate, the certificate of availability will be made available in the Tracking my requests section in the customer space, which can be accessed via the menu My Account. 

Notifications are automatically sent by email to the user:

• To confirm receipt of their order by LBR.
• To confirm that their order has been processed by LBR.

If the user does not wish to receive these emails, they can disable receipt from the menu My Account and select My details and settings.