RCS / RBE file - Consultation: Things to know

The user also has the option of ordering an extract or a certificate relating to the entity concerned. To do this, the user has to click on the button Order a company profile or a certificate on the right of the page:

• An Extract of an entity registered with the RCS consists of a summary of the data communicated to the RCS for registration purposes, issued by the RCS administrator.
  
  
• An RBE extract (under certain conditions) consists of the administrator of the RBE issuing a summary of the declaration of the beneficial owners that the entity has to communicate to the RBE for declaration purposes.
  
  
• A Certificate of the non-existence of a court ruling (negative certificate) consists of the administrator of the RCS issuing a document certifying that no court ruling is registered in the RCS for this entity.

The service relating to the ordering of a company profile or a certificate is accessible through both authentication by anonymous connection and authentication by certificate.

Step 1: Choice of documents

By selecting this service, the user is taken to the page where they can select the document(s) they wish to order from the list provided:

• Extract from the trade and company register (RCS)
• Extract from the Beneficial Owners Register (RBE) (if applicable)
  To request an extract from the RBE, the user must enter the PIN code that was sent to them by post when in order to access their own RBE file (Pdf). 
• Certificate of the non-existence of a court ruling (if applicable)

The amount of the order is displayed in the Cost of the order (excl. VAT) field at the top right of the page. The View price list link informs the user of the current prices for the type of service selected.

To order the extract and/or certificate, the user has to indicate their choice by selecting the appropriate checkboxes. Once the selection has been made, the user has to click on the Next step button. On the next page, the user is redirected to the authentication screen where they are asked to select the desired authentication method.

To order an extrcat and/or a certificate, an authentication by anonymous connection is sufficient.

4 authentication methods are proposed:

• Authentication by anonymous connection
• Authentication by LuxTrust certificate
• Authentication via the GouvID application
• Authentication by eIDAS electronic certificate

Once the user has made their choice, they are invited to follow the instructions on the page to log on to the LBR website.

Step 2: Configuration of documents

Once the connection to the LBR website has been finalised, the user accesses the page enabling him to configure the extract and/or certificate.

At this stage, the user has to indicate their choices regarding the configuration of the documents. The user can cancel their order by clicking on the option Cancel the order.

The exctract and/or certificate can be issued in electronic format and/or on secure paper.

The user has the following options:

• Select the language of the document
  This section allows the user to choose the language of the document by checking one of the available boxes.
  
  
• Selection of the format(s) and options of the documents
  This section allows the user to choose between the two available document formats by checking the corresponding boxes.
  • In electronic format means that the document is issued with an automatic qualified electronic signature, guaranteeing the authenticity and integrity of the document.
    
    
  • Secured paper format with handwritten signature means that the document is issued and signed manually, including the surname and first name of the agent who signed it, on behalf of the administrator of the RCS.

The user is also offered the option Apply a specific configuration to my various documents by clicking on the cursor. This option allows the user to individually configure each of the documents in their order. By activating this option, the user will view a menu on the right of the page enabling them to configure each of the documents to be ordered in a specific way. In order to configure each of the documents specifically, the user has to indicate their choices from the options proposed, then click on the Next document button to continue with the specific configuration for each document.

If only the order in electronic format is selected, the user has to confirm their choices by clicking on the Next step button.

If the order on secure paper format is also selected, the user has to confirm their choice by clicking on the Continue button. By clicking on the Continue button, the user is redirected to the page where they can enter the delivery information for the postal dispatch of the document on secure paper format. The user can cancel their order by clicking on the option Cancel the order.

Once the required information has been entered, the user is invited to click on the Next step button. On the next page (Step 3: Verifying the order), the user is redirected to the page for the verification of the order.

Step 3: Verifying the order

On the next page, the user is redirected to the page for the verification of the order. The user can cancel their order by clicking on the option Cancel the order.

The user finalises their order by clicking on the Add to cart button.

After confirming the order by clicking on the Add to cart button, the user is taken to the Details of their cart, which presents a summary of the order.

The user can delete an order from their cart by clicking on the Trash icon.

In the case of an authentication by anonymous connection, the user must provide a valid email address. A download link will then be submitted to them to enable them to access the payment receipt and the documents ordered in electronic format.

In order to confirm the order, the user has to click on the button Confirm order. By this action, the user indicates their willingness to proceed with the payment of all the requests in the cart. All the requests constitute an order. Payment is made by means of the secured electronic payment platform Saferpay from SIX Card Solutions.

After clicking on the Confirm order button, the user is redirected to the next screen Option to save a credit card, offering the possibility of saving a credit card for future payments. The user has to choose whether or not they wish to register their payment method.
Please note: The functionality of recording credit card data mandatorily requires an authentication by certificate of the user. An authentication by anonymous connection does not allow the use of this functionality.

To do this, the user has to indicate their choice by checking either:

• The Yes box indicating their wish to register their payment method.
• The No box indicating their wish not to register their payment method.

To confirm their choice, the user is invited to click on the button Next step. After clicking Next step, an information pop-up about the payment process will appear on the page. 

To continue the payment procedure, click on the button Yes. The user is redirected to the secured payment platform Saferpay. The user simply has to follow the instructions on the page to finalise the payment process. To cancel the payment procedure, click on the No button.

Once the payment process has been finalised and provided that the payment is accepted, the user is then redirected to the Confirmed order form page.

The user can print their confirmed order form in PDF format by clicking on the Print the order button.

In the case of an order for an extrcat and/or certificate in electronic format:

• With an Authentication by Anonymous Connection, the document will be made available in a temporary space, which will be communicated to the user by email to the address that has been listed when the order was placed.
  
  
• With Authentication by Certificate, the document will be made available in the Tracking my requests section in the customer space, which can be accessed via the menu My Account. 

Notifications are automatically sent by email to the user:

• To confirm receipt of their order by LBR.
• To confirm that their order has been processed by LBR.

If the user does not wish to receive these emails, they can disable receipt from the menu My Account and select My details and settings.

The most effective way to search for / identify a person or registered entity is to search using their RCS number.

To search by RCS number, the user has to know the exact RCS number and then validate the search by clicking on the Search button.

The user is then automatically redirected to the page displaying the file of the entity for which consultation is desired.

The search by trade name is based on the following information concerning the head office:

• Current trade name and any translations or abbreviations (or surname and first name for a trader).
• Current commercial names and any abbreviations.
• Historical trade name and any translations or abbreviations.
• Historical commercial names and any abbreviations.

The user confirms the search criteria by clicking on the Search button.

If a single result corresponds to the search criteria, the user is automatically redirected to the page displaying the file of the entity concerned by the consultation.

If several results correspond to the search criteria, the user has to select the entity concerned by the consultation by clicking on its RCS number. After selecting the entity concerned by the consultation, the user is redirected to the page presenting the file of the selected entity.

If the entity searched for does not appear in the list, the user has to refine his search criteria.

If no results are found, an error message is displayed, inviting the user to modify their search criteria and to restart their search.